Please be especially careful when providing delivery details. The more information you can provide the better. If an incorrect address has been supplied, a redirection and refreshment fees, usually between $15 to $30 AUD will apply. Time of the delivery to the correct address will then be dependent on the time of day we receive the correct information.
Should you need to cancel your order, money will be refunded less a $15 administrative fee, ONLY IF notice is received by Mont Albert Florist twenty four (24) hours prior to the scheduled delivery date. Cancellations received with less than 24 hours notice will be charged at 50% of the total order value.
Please note# that we are unable to cancel orders that are already prepared and are dispatched with one of our couriers.
If you need to make changes to your order, please notify us immediately, by email or direct phone call. A different delivery fee will apply should you wish to redirect your order to a different address. Be advised that successful redirection for same day delivery will be dependent on the time of day your change has been made.
Regretfully, once delivery has been made at the original address provided, we cannot resend the same item to a new address. Once your order is en route for delivery, changes like card message spelling or content, cannot be made.
All prices are in Australian Dollars (AUD).
Hampers which include alcohol may only be purchased & delivered to persons over the age of 18 years.
Please Note# By completing your order, you are warranting that the person receiving your gift is over 18. Mont Albert Florist takes no responsibility for verifying this.
Yes, we offer free delivery to Box Hill Hospital, Epworth Hospital – Box Hill and Le Pine Funeral – Box Hill.
Yes we do. Same-day orders must be placed before 12PM on weekdays or 10AM on Saturday. We are closed on Sunday ( except for on Mother’s Day if it falls on a Sunday ) and public holidays.
Our local delivery fee starts at $14. Suburbs we deliver to are Mont Albert, Mont Albert, North, Surrey Hills, Box Hill, Box Hill North, Box Hill South, Camberwell, Canterbury, Deepdene, Doncaster, Balwyn, Balwyn North, Wattle park, Burwood, Blackburn, Blackburn North, Blackburn South,
Delivery Fee – $14
Mont Albert North
Box Hill North
Box Hill South
Delivery Fee – $20
Yes, our minimum amount for online order delivery for a floral arrangement is $50 (not including delivery fee).
If you wish to order something below our delivery minimum, you may call us to place an order for store pickup.
Our #1 goal is to have your flowers delivered as quickly as possible. Our delivery time frame is between 1pm – 7pm, as routes/traffic vary each day. Trust us it will be there before 7 PM
We do not deliver on Sunday except for special occasions like Mothers day.
Our standard delivery service does not guarantee any specific time requests. Should you wish for a specific timed delivery throughout the day (eg. 1:00pm), an additional VIP delivery fee will apply to ensure your delivery requirements are met on time. Call Us on (03) 9890 1122.
Yes we also specialize on wedding events. For more information please visit our Wedding Flowers Page.
Yes! We are happy to provide flowers for dinner parties, birthday get togethers, bridal showers, baby showers, etc. We primarily work off of what’s currently available on our website, but are happy to discuss details with you. Please call us (03)9890 1122
Yes! We stock seasonal plants.
Please call us on (03) 9890 1122 to enquire about our seasonal plant selection availability and to buy seasonal plants gifts over the phone